Support Issues
Utilities & Fixes
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Zoo Mini-Books (page 53)

Read and Spell with Zoo-phonics

Zoo-Fonts in English and Spanish

Expeditions Into Reading, Writing and Quick Tests (Assessment Inventory)
4-in-1 Language Arts Activity Package (Intermediate Sound Flash Cards)
Introductory Kit CD

• Zoo MIni-Books
  Revised page 53. (click here)
  
  

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• Read and Spell with Zoo-phonics
  There are 2 versions of this CD-ROM - XP and Hybrid.
  
  Identifying your version and a list of technical issues:
  
  XP Version
  ·This version was released in February 2004 and is recognizable by the XP compatible gold medallion on the lower left front of the case. This is the only version that will install and play on Windows XP.
  
  ·This version also installs and plays on Windows '95, Windows '98, Windows '98SE, Windows NT, Windows 2000, Windows ME, Windows XP Home and Windows XP Professional.
  
  ·This version will not play on Macintosh Operating Systems.
  
  ·The Guided Tour is no longer available on this version.
  
  ·The printing of Animal Letters is no longer available on this version but we have a wonderful line of products that you can order which have our Animal Letters. (click here)
  
  ·There is a slight animation glitch with Zoophonia's and Zeke's mouths while speaking. This does not affect content or performance.
  
  ·If you encounter a run time error message or notice spelling errors in "The Library," there is a patch available. (click here)
  
  ·You can proceed to the next frame by pressing the space bar in the opening screens only.
  
  
• Utilities & Fixes: XP Version
  Windows XP Patch 1, April 2004 (click here)
  
• Utilities & Fixes: XP Version
  Windows XP Patch 2, July 2006 (click here)
  
  Hybrid Version
  ·This version was originally developed in 1998 and will install and play on the following computers: Windows '95, Windows '98, Windows '98SE, Windows ME, and Macintosh Operating Systems 7.5 to 9.0.
  
  ·The Hybrid Version will not play correctly on Macintosh Operating Systems 9.2 and above.
  
  ·If you encounter the error "cannot write to disk," you must disable write protection software to allow the scores to be kept.
  
  ·This game is dependent on Quik Time technology. If you encounter any problems not listed here, check for multiple versions of Quik Time recently installed on your computer. If multiple versions are found, delete all and reinstall from the Read and Spell… CD-ROM.
  
  
• Utilities & Fixes: Hybrid Version
  None currently

• Zoo-Fonts in English and Spanish
  ·Zoo-Fonts will work on all PC and Macintosh Operating Systems.
  
  ·When installing the Fonts on Windows XP, change the Control Panel to "Classic View" from "Category View" to find the Font Folder.
  
  ·Due to the fact that the Fonts were created with an animal on top of the letter (merged), or the animal alone, the letters appear smaller. To make them larger, simply change the font size in the application. If your font size selection is limited to "72," simply highlight and type the desired number in the box.
  
  ·Sorry, but there is no way to make perfectly "clean" blank handwriting lines in the Zoo Trace Font. However, repeatedly pressing the period key will produce usable lines. If your program uses Auto Correct, turn it off, since after (3) periods in a row it will "Auto Correct."
  
  ·If you are having a problem with a grayed out "install new fonts," line or "install new fonts" is not available on a Windows '95, Windows '98, Windows ME, or Windows NT refer to the following Microsoft Support Document: http://support.microsoft.com:80/support/kb/articles/q133/7/25.asp
  
  ·If your CD did not include the merged Spanish Font, please contact us at 800.622.8104 and we will promptly email you that Font.
  
  ·Here are keystrokes to create the following Spanish characters.
  To create these characters, hold down the "Alt" key and use the numeric pad only.
  ch = Alt 0231
  ñ = Alt 0241
  ü = Alt 0252
  ll = Alt 0172
  Ch = Alt 0199
  Ll = Alt 0210
  N = Alt 0152
  
  
• Utilities & Fixes: Zoo-Fonts in English and Spanish
  None currently

• Expeditions Into Reading, Writing, Quick Tests (Assessment Inventory) and 4-in-1 Language Arts Resource Activity Package (Intermediate Sound Flash Cards), Intro CD and Promo CD
  ·All these CD Files are in Acrobat PDF Format. You must have Acrobat installed on your computer to view and print (included on the disk or download at Adobe.com).
  
  ·If the disk does not auto boot, you can access it by going to "My Computer" and double clicking on the CD drive. This could be caused by not having Acrobat installed.
  
  ·If you have a problem reading the page (text is too small and you would like to zoom in), click on the "Actual Size" button on the tool bar, use the zoom tools, or select view and full page.
  
  ·To print selected pages of the document, go to File, Print, Print Range, and choose either "Current Page" or "Pages from _ to _."
  
  
• Utilities & Fixes: Expeditions Into Reading, Writing, Quick Tests (Assessment Inventory) and 4-in-1 Language Arts Activity Package, Intro CD and Promo CD
  None currently